Generated by All in One SEO v5.0.0.1, this is an llms.txt file, used by LLMs to index the site.

# ICC CDS

Community Development Solutions

## Sitemaps

- [XML Sitemap](https://icc-cds.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Request More Info](https://icc-cds.com/request-more-info/) - Fill out the form below to have a representative answer your questions, set up a demo, or get you started with a quote.
- [Request More Info Laserfiche](https://icc-cds.com/request-more-info-laserfiche/) - I'm Interested in Laserfiche Complete the form below to have a representative assist you. [wpforms id="7401"]

## Pages

- [Home](https://icc-cds.com/) - ICC Community Development Helping You Serve Your Digital Citizens We digitally streamline community development operations. Our solutions create safer, more resilient communities while providing unparalleled access to critical information and services. Contact Us Contact helpdesk Transform the way your organization functions with a virtual work environment. Enable employees, citizens, and customers to conduct business from
- [Webinars](https://icc-cds.com/webinars/) - Webinars
- [Municity: The Only ePermitting & Code Enforcement Software from ICC](https://icc-cds.com/municity/) - The Only ePermitting & Code Enforcement Software from ICC Reduce manual work, speed up approvals, and gain real-time insight into your operations—all in one place. Request a Demo View features A Completely Redesigned Platform that allows you to Move from Manual Processes to Modern Approaches Whether it’s permits, inspections, or code enforcement, manual processes create
- [Municity Related Products](https://icc-cds.com/municity-related-products-2/) - Already have Municity? Take your system to the next level with these available integrations
- [Laserfiche Resource Center](https://icc-cds.com/laserfiche-resource-center/) - Find resources to learn more about Laserfiche.
- [Laserfiche Integrate Your Systems](https://icc-cds.com/laserfiche-integrate-your-systems/) - Laserfiche Integrate Your Systems
- [Laserfiche Enable Access](https://icc-cds.com/laserfiche-enable-access/) - Laserfiche Enable Access
- [Laserfiche Digitize Your Office](https://icc-cds.com/laserfiche-digitize-your-office/) - Laserfiche Digitize Your Office
- [Case Studies](https://icc-cds.com/case-studies/) - Client Success Stories See how organizations like yours are succeeding with products and solutions from ICC Community Development. CONTACT US ICC Community Development Customer Stories
- [Contact Us](https://icc-cds.com/contact-us/) - Contact Us Let’s Simplify Community Development Our tools can help your team work faster, cut down manual tasks, and better serve your digital citizens. Our experienced team is ready to show you the difference digital efficiency can make. Click here to learn more about Laserfiche or Municity.Contact an ICC Community Development Expert3490 Winton Place, Rochester,
- [Laserfiche](https://icc-cds.com/laserfiche/) - Transform your entire organization to a digital work environment.
- [Laserfiche Automate Your Processes](https://icc-cds.com/laserfiche-automate-your-processes/) - Municity offers enhanced community development capabilities to manage everything from code enforcement, permitting, inspections and more.
- [Streamline](https://icc-cds.com/gcs-streamline/) - Streamline accelerates your Laserfiche process automation getting the most out of your Laserfiche investment.
- [News](https://icc-cds.com/news/) - News For more information about any of these announcements, please contact us. Call: 855.436.2633 Email: info@icc-cds.com CONTACT US
- [Literature](https://icc-cds.com/literature/) - Brochures, White Papers & More
- [Blog](https://icc-cds.com/blog/) - ICC CDS BLOG CONTACT US
- [Municity NextGen](https://icc-cds.com/municity-nextgen/) - Introducing Municity NextGen – The Smarter, Simpler Way to Work!
- [Helpdesk](https://icc-cds.com/helpdesk/) - Having technical issues? Contact our helpdesk today.
- [Laserfiche eBook Library](https://icc-cds.com/ebook-library/) - A collection of guides and reports to help you navigate your Laserfiche system.
- [Careers](https://icc-cds.com/careers/) - View available job openings
- [DigEplan](https://icc-cds.com/digeplan/) - Municity can now have DigEplan’s electronic plan review software fully embedded within it. This provides an efficient, flexible, and secure method to streamline your electronic plan reviews.
- [Terms & Conditions](https://icc-cds.com/terms-conditions/) - Terms & Conditions and License Agreements
- [Privacy Policy](https://icc-cds.com/privacy-policy/) - Privacy Policy General Code, LLC takes reasonable precautions to protect the privacy and security of your personal information and other sensitive data.
- [Contact Me - Municity NextGen](https://icc-cds.com/municity-nextgen-contact/) - A new era of smart ePermit and Code Enforcement software is here. Municity NextGen — built to work faster, smarter, and make your job easier than ever.
- [Contact Me - DigEplan](https://icc-cds.com/digeplan-contact/) - Municity can now have DigEplan’s electronic plan review software fully embedded within it. This provides an efficient, flexible, and secure method to streamline your electronic plan reviews.
- [About the International Code Council](https://icc-cds.com/about-the-international-code-council/) - About ICC International Code Council The International Code Council is the leading global source of model codes and standards and building safety solutions that include product evaluation, accreditation, technology, training, and certification. The Code Council's codes, standards, and solutions are used to ensure safe, affordable, and sustainable communities and buildings worldwide. The International Code Council
- [About ICC Community Development](https://icc-cds.com/about-icc-community-development-solutions/) - About ICC Community Development ICC Community Development is changing the way communities work and connect. Our solutions enable employees, citizens, and customers to conduct business from anywhere. We are an award-winning service provider for Laserfiche. Our Municity® solution enables municipalities to digitize and streamline their land management processes. We are a member of the International
- [Digital Solutions](https://icc-cds.com/digitalsolutions/) - Learn how digital solutions from ICC CDS can help your community grow faster
- [Best Solution Provider for Government](https://icc-cds.com/laserfiche/best-solution-provider/) - Discover why General Code is the solution provider of choice for all things Laserfiche.
- [Hardware Specifications](https://icc-cds.com/hardware-specifications/) - Recommended hardware specifications for your products.
- [Laserfiche Reimagine Speakers](https://icc-cds.com/laserfiche-reimagine-speakers/) - Laserfiche Reimagine Speakers
- [Laserfiche Reimagine Schedule](https://icc-cds.com/laserfiche-reimagine-schedule/) - Laserfiche Reimagine Schedule
- [Laserfiche Reimagine On Demand](https://icc-cds.com/laserfiche-reimagine-on-demand/) - Watch a session again or for the first time.
- [Laserfiche Reimagine Home](https://icc-cds.com/laserfiche-reimagine-home/) - Laserfiche Reimagine
- [Registration](https://icc-cds.com/registration/) - Registration
- [Laserfiche Training Center](https://icc-cds.com/laserfiche-training-center/) - General Code is delighted to expand its Laserfiche support services to include “The Training Center” – an extraordinary online training resource.
- [New Page](https://icc-cds.com/new-page/) - Lorem Ipsum Hero. Even a child knows how valuable the forest is. The fresh, breathtaking smell of trees. Echoing birds flying above that dense magnitude. A stable climate, a sustainable diverse life and a source of culture. Yet, forests and other ecosystems hang in the balance, threatened to become croplands, pasture, and plantations. Lorem ipsum
- [Disaster-Rec](https://icc-cds.com/disaster-rec/) - Click here to view: Disaster Recovery Plan

## Blog

- [Laserfiche Saved Searches](https://icc-cds.com/blog/blog-post-sample/) - If you periodically perform the same searches, it’s useful to save them so you don’t have to re-configure the same search every time.
- [Rejuvenate Annotations](https://icc-cds.com/blog/rejuvenate-annotations/) - With Laserfiche it is possible to create custom, dynamic stamps, and include hyperlinks in sticky notes for speedy references.
- [Quick Fields Substitutions](https://icc-cds.com/blog/quick-fields-substitutions/) - Laserfiche Quick Fields offers a convenient way of ensuring accurate OCR readings with an easy to use “find and replace” Substitution process
- [Customize Columns](https://icc-cds.com/blog/customize-columns/) - View Only the Information You Need with Column Customization & Column Profiles in the Laserfiche Repository
- [Managing Occupants within a Parcel](https://icc-cds.com/blog/managing-occupants-within-a-parcel/) - Whether you're a seasoned pro, a new user, or just someone interested in what Municity 5 has to offer, these Tips are for you! We will be focused on Managing Occupants within a Parcel "Occupants" in Municity 5 are an Item that manages the occupiable spaces within/on a parcel, such as suites/buildings/units/strip malls/etc. The tenant within that space,
- [Setting Reminders to Complete Tasks within Municity](https://icc-cds.com/blog/setting-reminders-to-complete-tasks-within-municity/) - Whether you're a seasoned pro, a new user, or just someone interested in what Municity 5 has to offer, these Tips are for you! This month, we will be focused on Setting Reminders to Complete Tasks within Municity! The Municity 5 suite of tools offer multiple ways to manage your day-to-day, which at times can be a lot to
- [Checking/Managing License Records on Contacts](https://icc-cds.com/blog/checking-managing-license-records-on-contacts/) - Whether you're a seasoned pro, a new user, or just someone interested in what Municity 5 has to offer, these Tips are for you! This month, we will be focused on Checking/Managing License Records on Contacts! The Municity 5 suite of tools offer multiple ways to manage your day-to-day, which at times can be a lot to keep track of.
- [Communities in Massachusetts Install or Expand Laserfiche](https://icc-cds.com/blog/communities-in-massachusetts-install-or-expand-laserfiche/) - Communities in Massachusetts Install or Expand Laserfiche February 3, 2021 - Many communities in Massachusetts have recently installed a new Laserfiche system or expanded their system to more users or departments, implemented public portals, or automated processes. In some cases, these municipalities realized that, due to the pandemic, a Virtual Work Environment was essential to
- [ICC CDS Earns “Customer's Choice” Award](https://icc-cds.com/blog/general-code-earns-customers-choice-award/) - General Code | ICC CDS Earns “Customer’s Choice” Award

## Case Studies

- [City of Tucson, AZ](https://icc-cds.com/case-study/city-of-tucson-az-wins-2026-run-smarter-award/) - City of Tucson, AZ Wins 2026 Run Smarter Award A huge round of applause for the City of Tucson Department Applications Team, the 2026 Run Smarter Award winner for Laserfiche Team of the Year! 👏Facing upcoming federal requirements, the city’s Laserfiche team proactively overhauled 335 public-facing production forms to support full accessibility and ADA compliance, bridging a critical gap in
- [Franklin County, PA](https://icc-cds.com/case-study/franklin-county-pa-3/) - HR’s Personnel File solution provides speedy access with security and compliance.
- [Southeast Ohio Building Department](https://icc-cds.com/case-study/southeast-ohio-building-department/) - Municity Cloud-based Solutions Deliver a Silver Lining
- [Barnstable MA Building Department](https://icc-cds.com/case-study/building-department-improves-access-to-over-4-million-records-through-digital-transformation/) - Building Department Improves Access to Over 4 Million Records through Digital Transformation The Town of Barnstable, Massachusetts has digitized millions of their paper records with the intent of making them publicly accessible. This includes public documents of the Building, Planning & Development, Conservation Commission, Health, Licensing, and Town Clerk departments. This digital transformation project was
- [Borough of Emmaus, PA](https://icc-cds.com/case-study/borough-of-emmaus-pa/) - Building Officials Receive an Immediate Return on Investment from new Leading-Edge Permitting System
- [City of Lansing, MI](https://icc-cds.com/case-study/city-of-lansing-mi/) - Marijuana Licensing a Million-Dollar Win With Laserfiche
- [City of Ithaca, NY](https://icc-cds.com/case-study/city-of-ithaca-ny/) - The Clerk says, “I Do” to a new eForm, and the process works happily ever after.
- [City of Ithaca, NY](https://icc-cds.com/case-study/city-of-ithaca-ny-2/) - A public portal and request processing workflow mitigate FOIA workload.
- [Town of Dover, NY](https://icc-cds.com/case-study/town-of-dover-ny/) - Virtual folders gives BPZ an electronic handle on land parcel files.
- [Town of Brookhaven, NY](https://icc-cds.com/case-study/town-of-brookhaven-ny/) - Clerk’s Office leads ECM revolution for 425 users in 47 departments.
- [Oneida County, NY, (BOE)](https://icc-cds.com/case-study/oneida-county-ny-boe/) - Board of Election Commissioners Go Digital to Protect Petition Integrity
- [Tompkins County, NY](https://icc-cds.com/case-study/tompkins-county-ny/) - Accessibility and automation ups efficiency, accelerates investigation turnarounds.
- [Oneida County, NY](https://icc-cds.com/case-study/oneida-county-ny-2/) - Paper Free Assigned Counsel Program brings more order to the Courts and County.
- [Oneida County, NY](https://icc-cds.com/case-study/oneida-county-ny/) - DA’s Office adopts paperless Case File Management and eDiscovery for easy access.
- [Tompkins County, NY](https://icc-cds.com/case-study/tompkins-county-ny-2/) - Judges get instant access to Closed Case Files to better serve the cause of justice.
- [Tompkins County, NY](https://icc-cds.com/case-study/tompkins-county-ny-3/) - Shared Services open the door to electronic content management for Towns and Villages.
- [City of Buffalo, NY](https://icc-cds.com/case-study/city-of-buffalo-ny-2/) - Digital property files supercharge citywide Reassessment Project and online access.
- [Shiawassee County, MI](https://icc-cds.com/case-study/shiawassee-county-mi/) - County Prosecutor automates the warrant request process and saves police time.
- [City of Newburgh, NY](https://icc-cds.com/case-study/city-of-newburgh-ny/) - Personnel Change Request eForm streamlines processing and automates approval routing.
- [Franklin County, PA](https://icc-cds.com/case-study/franklin-county-pa/) - Human Services automates Training Event Management from signup to certification.
- [City of Buffalo, NY](https://icc-cds.com/case-study/city-of-buffalo-ny/) - Legal Department builds out Laserfiche records management solution.
- [Town of N. Andover, MA](https://icc-cds.com/case-study/town-of-n-andover-ma/) - Town migrates to ECM saves time today, and preserving history for tomorrow.
- [Eaton County, MI](https://icc-cds.com/case-study/eaton-county-mi/) - Benefits of Accounts Payable workflow include the elimination of 45+ miles of courier runs.
- [Franklin County, PA](https://icc-cds.com/case-study/franklin-county-pa-2/) - ECM smoothed the delivery of Human Services and HR Administration.
- [Jamestown, NY Schools](https://icc-cds.com/case-study/jamestown-schools-ny/) - After HR success with digitized Personnel Files other departments hop on the ECM system.
- [Lexington, MA Schools](https://icc-cds.com/case-study/lexington-schools-ma/) - Digital Transportation Registration is quick and easy for parents and admins.
- [St. Lawrence-Lewis, NY BOCES HR](https://icc-cds.com/case-study/st-lawrence-lewis-boces-hr/) - HR automates Employment Application processing with electronic workflow.
- [City of Long Beach, CA](https://icc-cds.com/case-study/city-of-long-beach-ca/) - City Prosecutor pushes Criminal Records out to police on the beat to fight gang violence.
- [City of Roseburg, OR](https://icc-cds.com/case-study/city-of-roseburg-or/) - With Roseburg’s new permitting system, all the answers are “Yes.”
- [Town of Mashpee, MA](https://icc-cds.com/case-study/mashpee-ma/) - Digital Open Meeting Law Minutes Save Time and Trouble
- [City of Rochester, NY Police Dept](https://icc-cds.com/case-study/rochester-pd/) - Streamlining improves administrative efficiency, accountability and security.
- [City of Framingham, MA](https://icc-cds.com/case-study/city-of-framingham-ma/) - Leveraging Laserfiche integrations to enable business systems and service to citizens.
- [City of Monroe, MI](https://icc-cds.com/case-study/city-of-monroe-mi/) - Digital invoice processing solution integrates Accounts Payable and records management.
- [St. Lawrence-Lewis, NY BOCES](https://icc-cds.com/case-study/st-lawrence-lewis-boces/) - Shared services spread benefits of ECM across multiple school districts.
- [Township of Evesham, NJ](https://icc-cds.com/case-study/evesham-nj/) - Online forms grant citizens point-and-click access to Police and Municipal Services.

## News

- [ICC Innovation Honored with Digital Transformation Award for Second Consecutive Year](https://icc-cds.com/news/icc-innovation-honored-with-digital-transformation-award-for-second-consecutive-year/) - For Immediate Release: March 30, 2026 ICC Innovation recognized once again for achieving record sales and providing exceptional support in 2025. Rochester, N.Y. – ICC Innovation has been recognized with the prestigious Digital Transformation Award from Laserfiche — the leading SaaS provider of intelligent content management. This award, given at the 2026 Laserfiche Winners Circle
- [ICC Innovation Teams Connect, Collaborate, and Celebrate at Laserfiche® Empower® 2026](https://icc-cds.com/news/icc-innovation-teams-connect-collaborate-and-celebrate-at-laserfiche-empower-2026/) - From emerging technology conversations to celebrating the City of Tucson’s Run Smarter® Award, learn more about this event experience and key takeaways.
- [ICC Community Development Launches Municity NextGen: A Smarter Platform for Permitting, Planning and Code Enforcement](https://icc-cds.com/news/municity-nextgen-press-release/) - For Immediate Release: October 14, 2025 Municity NextGen is a smarter platform for permitting, planning and code enforcement. ICC Community Development, a subsidiary of the International Code Council, launched Municity NextGen, a transformative cloud-based platform designed to streamline permitting, planning and code enforcement for jurisdictions of all sizes. Municity NextGen offers a seamless, intuitive experience for staff, contractors and the public. The
- [ICC Community Development Honored with the Digital Transformation Award](https://icc-cds.com/news/icc-cd-honored-with-digital-transformation-award/) - For Immediate Release: March 19, 2025 The organization was recognized for achieving record sales and providing exceptional support in 2024 Rochester, N.Y. – ICC Community Development has been recognized with the prestigious Digital Transformation Award at the 2025 Laserfiche Winners Circle event. This award represents the highest honor given to a Solution Provider for outstanding

## Events

- [Test Calendar](https://icc-cds.com/events/test-calendar/)
- [Municity 101](https://icc-cds.com/events/municity101/) - Municity 5 Overview This is a high-level overview of Municity 5, and all of the tools available to improve your Code Enforcement processes. Municity enables municipal departments to work more efficiently by streamlining how they manage building, permitting, code enforcement, inspection, and public works assets within a GIS-centric environment. Municity’s database continuously updates scheduling, property
- [Laserfiche Virtual User Workshops (Web Access)](https://icc-cds.com/events/laserfiche-web-access-workshop/) - Laserfiche Web Access Version Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent sagittis sem sit amet odio gravida, eu consequat turpis dictum. Mauris molestie molestie lectus sit amet ult Join us to enhance your Laserfiche skills and advance your organization’s operational and records management processes. Attendees will learn useful Tips & Tricks and how
- [Laserfiche Virtual User Workshops (Client)](https://icc-cds.com/events/laserfiche-client-workshop/) - Laserfiche Client Version Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent sagittis sem sit amet odio gravida, eu consequat turpis dictum. Mauris molestie molestie lectus sit amet ult Join us to enhance your Laserfiche skills and advance your organization’s operational and records management processes. Attendees will learn useful Tips & Tricks and how new
- [Laserfiche 101](https://icc-cds.com/events/laserfiche101/) - Laserfiche Overview Lorem ipsum dolor sit amet, consectetur adipiscing elit. Praesent sagittis sem sit amet odio gravida, eu consequat turpis dictum. Mauris molestie molestie lectus sit amet ult Welcome to Laserfiche 101! Are you ready to digitize your office, find your necessary documents with a simple search, and/or use sorting templates to get organized? This

## Categories

- [Uncategorized](https://icc-cds.com/category/uncategorized/)
- [News](https://icc-cds.com/category/news/)
- [Clerk](https://icc-cds.com/category/clerk/)
- [County](https://icc-cds.com/category/county/)
- [Shared Services](https://icc-cds.com/category/shared-services/)
- [Freedom of Information](https://icc-cds.com/category/freedom-of-information/)
- [Law Enforcement](https://icc-cds.com/category/law-enforcement/)
- [Legal & Courts](https://icc-cds.com/category/legal-and-courts/)
- [Education](https://icc-cds.com/category/education/)
- [Human Resources](https://icc-cds.com/category/human-resources/)
- [Code Enforcement](https://icc-cds.com/category/code-enforcement/)
- [Accounts Payable](https://icc-cds.com/category/accounts-payable/)
- [Assessor](https://icc-cds.com/category/assessor/)
- [Building Official](https://icc-cds.com/category/building-official/)

## Tags

- [Municity](https://icc-cds.com/tag/municity/)
- [Laserfiche](https://icc-cds.com/tag/laserfiche/)
- [NJLM 2020](https://icc-cds.com/tag/njlm-2020/)
- [Automate Your Processes](https://icc-cds.com/tag/automate-your-processes/)
- [Digitize Your Office](https://icc-cds.com/tag/digitize-your-office/)
- [Enable Access](https://icc-cds.com/tag/enable-access/)
- [Integrate Your Systems](https://icc-cds.com/tag/integrate-your-systems/)
- [Digital Transformation](https://icc-cds.com/tag/digital-transformation/)
- [Process Automation](https://icc-cds.com/tag/process-automation/)
- [Document Management](https://icc-cds.com/tag/document-management/)
- [Records Management](https://icc-cds.com/tag/records-management/)

## Blog Topics

- [Laserfiche Tips & Tricks](https://icc-cds.com/blog-topics/laserfiche-tips-tricks/)
- [News](https://icc-cds.com/blog-topics/news/)
- [Municity Tips & Tricks](https://icc-cds.com/blog-topics/municity-tips-tricks/)

## Case Studies

- [Laserfiche](https://icc-cds.com/case-studies/laserfiche/)
- [process automation](https://icc-cds.com/case-studies/process-automation/)
- [document management](https://icc-cds.com/case-studies/document-management/)
- [records management](https://icc-cds.com/case-studies/records-management/)
- [Municity](https://icc-cds.com/case-studies/municity/)
- [ePermits](https://icc-cds.com/case-studies/epermits/)
- [code enfocement](https://icc-cds.com/case-studies/code-enfocement/)
- [Integration](https://icc-cds.com/case-studies/integration/)
- [workflow](https://icc-cds.com/case-studies/workflow/)
- [Access](https://icc-cds.com/case-studies/access/)

## Pattern Type

- [pattern](https://icc-cds.com/?coblocks_pattern_type=pattern)

## Pattern Category

- [columns](https://icc-cds.com/?coblocks_pattern_category=columns)

## Categories

- [Municity](https://icc-cds.com/mec-category/municity/)
- [Laserfiche](https://icc-cds.com/mec-category/laserfiche/)
- [Workshops](https://icc-cds.com/mec-category/workshops/)