ICC Community Development Solutions is the Best Laserfiche Solution Provider for Government
Not all Laserfiche Solution Providers are equal. Our added value comes from our experience serving over 2,700 municipal governments. We are experts in organizing information and providing the best tools and solutions for records management and process automation.
A Large Laserfiche Support Staff A group of more than 20 people support our clients—installers, trainers, project managers, programmers, helpdesk, technical architects, and solution account executives.
A Laserfiche Solution Provider for over 20 Years We are a Platinum Certified Reseller. This credential indicates that we possess an in-depth understanding of ECM solutions and practical applications of Laserfiche to serve government needs.
More than 450 Public Sector Laserfiche Clients across the U.S.Including 30 counties, 66 cities, 230 towns and townships, and 72 villages.
Leading the way with Shared Services Installations We have 10 Shared Services installations that enable 60 communities to save money and be more efficient. We were the first Solution Provider to install Shared Services systems in New York State.
Avoid RFPs and Still Get State Contract Pricing“Piggyback” on an established contract. You can avoid issuing an RFP/RFQ, get the best pricing, and expedite the purchasing process.
User Workshops We conduct free virtual and in-person user workshops. These events enhance Laserfiche skills and advance your organization’s operational and records management processes. Learn useful Tips & Tricks and be introduced to the latest features in Laserfiche.
WebinarsLog-in to one of our live webinars to learn more about the various applications of our Content Management Solutions for specific roles within organizations.
Laserfiche Empower Conference Each year more than 3,000 Laserfiche users attend this conference. Sessions and hands-on labs are taught by industry experts, Laserfiche engineers, and customers. Attendees learn ways to work smarter, drive innovation and transform your office into a digital workplace. We cover registration fees for some clients each year.
Project Delivery We offer the best practices for delivering, implementing, and integrating your Laserfiche installation. Our full-service approach includes Consulting, Solution Architecture Review, Project Management, Integration Development, Data Conversions, Programming, Workflow Development, eForm Development, Records Management Deployment, Off-Hours Upgrades, and Grant Writing Support
Integrations Experts Our staff is experienced with integrating many applications with Laserfiche to speed content onboarding and access, to add value to existing assets. With data shared between programs, you’ll maximize your Laserfiche investment.
In-depth Understanding of Government Processes…and How to Automate Them We have developed applications to automate FOIA requests, Accounts Payable, Human Resources, Contract Management, Compliance Tracking, Asset Management, Case Management and much more.
Government Records Management Experts We have years of tried-and-true experience working with the published State schedules and requirements, and have already incorporated the retention schedules and disposition instructions into Laserfiche for many customers.
Fulfill M/WBE RequirementsWe have establish relationships with many M/WBE firms who we can partner with to fulfill any requirements you have.
Get NYS Contract PricingMunicipalities in New York State can purchase Laserfiche without going to bid. General Code is a vendor on the NYSOGS Contract #PM67301.
In Michigan, Avoid RFPs by using the Oakland County G2G Marketplace“Piggyback” on an established contract. You can avoid issuing an RFP/RFQ, get the best pricing, and expedite the purchasing process.
Forms Forum & Workflow WebinarDo you have questions about Laserfiche Forms? Do you have an issue with a form that you are creating? This webinar is for you! Submit a question or a topic you’d like to discuss. Members of our development team will be on hand to answer your questions and give expert advice.
Laserfiche Certification (CPP Courses)
The Certified Professional Program (CPP) provides e-learning, self-paced courses and exams to certify users on installing, configuring, and managing Laserfiche solutions. In Content and Process Management courses, you’ll learn how to automate processes from the point of capture using Laserfiche Forms and Workflow.
Regular CommunicationsYou’ll receive Laserfiche Tips & Tricks e-mails and our e-newsletter, so that you are constantly learning new ways to use Laserfiche and are up to date on what our company is doing for our clients.
