Your Premier Partner for Laserfiche Solutions
ICC Community Development is a Premier Partner of Laserfiche. Backed by 60 years of cross-sector experience, we configure Laserfiche to fit your unique needs, with a customer-first approach that helps you maximize your value.
The Intelligent Platform Behind Smarter Public & Private Enterprises
At ICC Community Development, we don’t just implement Laserfiche, we build a solution around your needs and support your team every step of the way. From documents and workflows to AI, everything comes together in one place so you can spend less time on manual tasks and more time serving your community.
Process Automation
Automate your critical workflows (routing, reviewing, and approving) so work moves forward without manual follow-up.
Laserfiche AI
Utilize AI to help organizations simplify complex work, automate tasks, and uncover insights from business content.
Cloud Platform
Scale your organization with the future of government technology. Eliminates on premise servers, and keep your data secure and compliant.
Records Management
Centralize all your documents in one repository with built in version control, access permissions and complete audit trails. Easily find information with secure, searchable records.
Integrations
Connect to critical business applications, access documents and data from one place without switching between systems.
Information Governance
Keep information secure, organized and compliant. Reduce risk and maintain control over important information.
Work Smarter with Laserfiche AI Agents
The future of intelligent content management is here.
· Eliminate repetitive tasks with automated workflows
· Get answers faster from your organization’s content
· Transform unstructured data into actionable insights
· Create high-quality content faster with AI-driven tools
· Keep information secure and compliance-ready
Core Capabilities
Providing specialized services tailored for municipal and civil operations through advanced digital transformation.
Smart Fields
Automatically extracts metadata from documents using natural language and stores the resulting value in a field.
AI Classification
Automatically assign the right metadata templates and tags to incoming documents so your repository stays organized without staff effort.
Smart Chat
Ask questions about your documents in plain language and get answers instantly without digging through files.
Document Summarization
Get concise overviews of lengthy documents in seconds, so your team can act on information without extensive reading.
Audio/Video Transcription
Generate searchable transcripts from recordings automatically, making meetings and hearings easier to find and reference.
System Integrations
Connect your business applications, eliminate data silos, and unify your workflows across departments.
Cloud = Available in Laserfiche Cloud
Exclusive to Cloud
Why Move to Laserfiche Cloud?
Full AI Access, Always Expanding
Cloud users get the complete Laserfiche AI suite plus new AI features as they launch.
No IT Overhead
Laserfiche handles all maintenance, patches, and infrastructure.
Always on the Latest Version
Updates are automatic. Your organization gets new features faster, with zero disruption to daily operations.
Support & Resources
Supporting your team’s growth with ongoing training, resources, and insights into
the latest civil technology trends.
Learning & Training
Workshops, webinars, Laserfiche Aspire e-learning, and structured onboarding. Everything your team needs to get up to speed and stay there. View Upcoming Webinars
Simplified Procurement
On state contract with PA COSTARS, NYS OGS, Michigan G2G, and others. Our shared services network connects 125+ municipalities and we support M/WBE partner requirements.
Expand Your Laserfiche
Already using Laserfiche? We help you get more from your investment.
Additional Licenses
Scale as your team grows. Add users quickly and cost-effectively.
AI License
Unlock Smart Fields, Smart Chat, and Document Summarization on your existing system.
Cloud Storage Expansion
Need more room? Grow your storage capacity without disrupting current workflows.
Scanning
Convert paper documents into searchable digital records and securely store them in Laserfiche for easy access and management.
Trusted by Municipalities and Organizations
60
Years serving local government
28
Years as Laserfiche Provider
1,000+
Public Sector Clients
30+
Support Staff
Who We Serve
Government
Helping agencies improve efficiency, compliance, and records management.
Public Sector
Supporting municipalities, utilities, special districts, and public organizations.
Private Enterprise
Enabling businesses to automate processes, reduce costs, and work smarter.
Client Success Stories
City of Tucson, AZ
City of Tucson, AZ Wins 2026 Run Smarter Award A huge round of applause for…
Barnstable MA Building Department
Building Department Improves Access to Over 4 Million Records through Digital Transformation The Town of…
Town of Dover, NY
Tompkins County, NY
Your Next Step:
Get a first-hand look at the only ePermitting & Code Enforcement software from the International Code Council
Contact Us
ICC Community Development can help your team work faster, cut down manual tasks, and better serve your digital citizens. Our experienced team is ready to show you the difference digital efficiency can make. Learn more
Contact an ICC Community Development expert for your Laserfiche needs.
Phone: 855.436.2633
Email: [email protected]