ICC CDS Earns “Customer’s Choice” Award

At the 2021 Laserfiche Empower conference, ICC CDS received the Laserfiche Customer’s Choice Award. This award honors the Laserfiche Solution Provider with a high Net Promoter Scores®, or NPS®. NPS measures customer experience and predicts business growth. This proven metric transformed the business world and now provides the core measurement for customer experience management programs the world round. An NPS score of 9 to 10 indicates that clients are loyal enthusiasts who will keep buying and refer others. CDS is proud to receive this recognition because it is a measure of our client satisfaction and the great customer experience that we provide.