Reimagine Laserfiche: On Demand
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Keynote Address
Reimagine How You Approach Problems and Solutions
Collin will discuss how upon taking the job as CIO of the City of Tucson, AZ he was confronted with several issues, not the least of which was the onset of the Covid Pandemic and how he had to see problems and find solutions given those monumental challenges as well as what has been accomplished and how Laserfiche was involved.
Keynote Speaker: Collin Boyce, CIO, City of Tucson, AZ
Featured Topic
What Does the American Rescue Plan Mean for Local Governments and Content Management Initiatives?
Learn how funding from the American Rescue Plan can be used to initiate and/or grow capabilities to create digital transformation, automation and enhanced virtual work environments.
Presenter: Gabe Maser, Vice President of Federal Relation, ICC
Panel Discussion
What Drives the Decision to Use Laserfiche for Problem Solving?
This panel of experts will provide insight into the way problems and challenges are presented to them and the process they go through to determine when to engage Laserfiche as the solution.
Panelists:
- Alan Holt, Assistant IT Director, City of Framingham, MA
- Anthony Sylva, Programmer/Analyst. City of Framingham, MA
- Greg Potter, CIO, Tompkins County, NY
- Ed Yonker, IT, Application Support Manager (Retired) Franklin County, PA
Client Interviews
Tucson’s Community Wireless System
The City of Tucson, AZ has initiated a major program to ensure everyone has access to the Internet during the Pandemic. Utilizing and integrating Laserfiche with GIS and other technologies has played a major role in implementing this innovative public initiative. An interview with Amber Kerwin, Executive Management Advisor, City of Tucson, AZ
Automating the Assessor’s Office
The City of Buffalo NY’s Assessor’s office has utilized Laserfiche and Laserfiche Workflow to digitize all of their assessment records and now work almost 100% digitally and virtually in conducting their property assessments. An interview with Brian Sullivan, Assessment Supervisor, City of Buffalo, NY
Managing the Monumental Applications Process for Cannabis Related Licensing
When the State of Michigan voted to legalize the growing, processing and sale of Cannabis-related products, the City of Lansing had to put in place a process for managing all of the various business applications with a highly complex review and approval process. Learn how they used Laserfiche to automate and manage that process. An interview with Brian Jackson, Deputy Clerk, City of Lansing, MI
Agility and Laserfiche During the COVID Pandemic
Oneida County, NY has utilized Laserfiche Forms to very rapidly act and automate everything from surveys of constituents and employees to requests for testing and immunization screening consent. Learn how the County utilized Laserfiche to quickly implement these needed online processes. An interview with AnneMarie Ambrose, Director of Information Technology, and Larry Mierek, IT Project Manager, Oneida County, NY
Managing Freedom of Information Requests
The City of Ithaca utilizes Laserfiche to manage the hundreds of FOIL requests they receive. Learn how advantageous this automation has been for the City and its citizens. An interview with Julie Holcomb, City Clerk, and Alan Karasin, Senior Network Administrator, City of Ithaca, NY
Digitizing a Rich History of Records and Creating Virtual Access
The City of Salem, MA has digitized their City’s rich archive and made it available to the public. They have plans for automating many processes to move to a more digital operation. Learn how they plan to approach their expansion and use of Laserfiche.
An interview with:
- Matt Killen, CIO, City of Salem, MA
- Rob Banks, Applications Analyst, City of Salem, MA
- Tom Marto, President, Image Data, Inc.
Laserfiche in a Small Town with Big Plans
Learn how the Town of Livonia came to decide on deciding on Laserfiche for their digital transformation, their effort to digitize their records and their plans for utilizing forms and workflow to transform their operations to more digital and virtual environment. An interview with Colleen West Hay, Clerk, Town of Livonia, NY
Technical Sessions with Brian Hoody
GIS and Access to Parcel Documents
Brian will review how the Town of North Andover MA provides instant access to public documents through an innovative GIS map application to promote transparency and constituent self-service.
Streamlining Public Requests and Fulfillment
Brian will demonstrate how the Town of Queensbury, MA has utilized Laserfiche to provide full access to Public Records through an online request process that provides transparency and constituent self-service.
Providing Public Access to Records via the Laserfiche Public Portal
Brian will showcase how several municipalities provide access to records visa the Laserfiche Public Portal.
Utility Application Processing and Billing
Brian Hoody demonstrates how the City of Las Cruces, NM may be approaching using Laserfiche to manage their requests for Utilities and how the data is managed with the City’s billing procedures.