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Municity

Municity 5 is a cloud-based software solution built for the rapidly changing technology landscape. Access all of your Code Enforcement & Community Developmental needs from the office, field, or remote. Save time & improve efficiency.

Municity Solutions

Municity 5 offers solutions that cater to an ever-evolving Community Development space. Take permit applications online with inspection scheduling request and application review, or easily track and manage plan review steps from the office or remote. Whatever you need to adapt to the digital Community Development world, Municity 5 has you covered. Check out our many configurable solutions:

Applications To Certificate

  • Permit Application Processing Receive and manage building permit applications for changes or enhancements to parcels and structures.
  • Application Review & Approval Workflow Coordinate review tasks and approvals across departments with built-in tracking and task management.
  • Fee Tracking & Payment Management Monitor and manage application-related fees with accurate, real-time tracking tools.
  • Inspection & Re-Inspection Scheduling Conduct and document inspections and re-inspections for permitted work, ensuring compliance before closing permits.
  • Certificate Issuance Generate and issue certificates upon successful completion of inspections and approvals.
  • Mobile Inspection Support Enable inspectors to perform on-site inspections, upload findings, and update permit status directly from the field.

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Code Enforcement

  • Violation Identification & Verification Log and confirm code violations across properties with tools for documentation and evidence collection.
  • Notice of Violation & Order to Remedy Generate and issue formal notices with prescribed corrective actions, deadlines, and compliance instructions.
  • Inspection Tracking for Violations Schedule and monitor follow-up inspections to ensure timely resolution and compliance.
  • Ticketing & Court Case Management Manage citations, track outstanding violations, and manage court appearances for unresolved cases.

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Planning & Zoning Applications

  • Application Intake & Processing Accept and manage planning and zoning applications such as variances, subdivisions, and rezoning requests.
  • Approval Workflow Management Coordinate and track approval tasks, including scheduling and documenting planning board and zoning meetings.
  • Fee Tracking & Payment Management Monitor application fees with built-in tools for accurate tracking and reporting.
  • Escrow & Bond Account Tracking Manage financial accounts related to projects, including escrow deposits and bond requirements.
  • Project Monitoring & Status Updates Maintain visibility into project progress with centralized tracking and real-time status updates.

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License Management

  • License Application Processing Accept and manage applications for contractor, business, and clerk-managed licenses (e.g., liquor, games of chance).
  • License Issuance & Renewals Issue licenses and manage renewal cycles with task tracking and approval workflows.
  • Expiration Alerts & Bulk Letters Generate bulk notifications for upcoming license expirations to keep licensees informed.
  • Fee Tracking & Compliance Monitoring Track payments and ensure all licensing requirements are met, including insurance validation.

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Property Compliance

  • Vacancy & Rental Property Registration Identify, verify, and register vacant, abandoned, and rental properties, including landlord and occupant details.
  • Ordinance-Based Inspection Checklists Conduct detailed inspections using customizable checklists aligned with municipal and state codes for fire safety, health, and public assembly.
  • Scheduled Inspection Tracking Monitor and manage recurring inspections for public safety, fire safety, and health compliance with reminders and dashboards.
  • Compliance Documentation & Reporting Generate printouts detailing ordinance violations, checklist failures, and compliance status for clear communication and enforcement.
  • Fee & Notification Management Track related fees and send bulk reminder letters for upcoming inspections or registration renewals.

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Assets & Inspections

  • Asset Creation & Management Register and manage municipal assets such as signs, hydrants, and park equipment with detailed data fields.
  • Recurring Inspection Scheduling Set up and track recurring inspections for assets to ensure safety and maintenance compliance.
  • Detailed Inspection Checklists Use customizable checklists to document inspection results, including pass/fail status and ordinance references.
  • Dashboards & Reporting Monitor asset status and inspection schedules with visual dashboards and printable reports.
  • Bulk Notifications & Fee Tracking Send reminder letters for upcoming inspections and manage associated inspection fees.
  • Mobile Inspection Support Conduct inspections in the field with mobile access to asset records and checklist tools.

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Work Orders & Maintenance 

  • Work Order Creation & Assignment Create, assign, and track one-time or recurring work orders for municipal infrastructure and services.
  • Material & Time Tracking Log stockpiles, materials used, and labor hours for accurate resource management.
  • Recurring Maintenance Scheduling Set up and manage ongoing maintenance tasks for internal teams or third-party contractors.
  • Dashboards & Notifications Visualize work order status and send bulk reminders for upcoming maintenance tasks.
  • Fee Tracking & Mobile Access Track related costs and enable mobile updates from the field for real-time progress reporting.

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Remote Virtual Inspection

  • Remote Inspection Scheduling Add virtual inspections to parcels, permits, or applications with contact details for the inspectee.
  • Live Video Inspection Integration Conduct inspections via secure video link, with automatic recording and archiving of media.
  • Inspection Record Management Store photos, videos, and notes directly in the inspection record for future reference and compliance.

Connect Public Portal

  • Online Permit & License Applications Allow citizens to apply for permits and request new licenses through a user-friendly online portal.
  • Inspection Requests & Status Tracking Enable residents to request inspections, view their status, and review inspection history.
  • Complaint & Request Submissions Accept public complaints and service requests directly through the portal.
  • Vacancy & Landlord Registration Facilitate online registration of vacant properties and rental units for streamlined compliance.

4 Reasons To Choose Municity

Innovative Software

As a cloud-based solution, Municity 5 provides access from any device with an internet connection. Take your code enforcement on the go with Municity Mobile. Inspect and cite directly from the field on a phone or tablet. Municity 5 can be integrated with a variety of existing systems such as financial, assessment, or document management.

Expert Team

We are thoroughly familiar with the day-to-day demands of Building/Code Enforcement departments and are dedicated to working closely with you during your software implementation. With access to a team of Helpdesk Support and tailored training videos and documentation, we make sure you are comfortable acclimating to your new system.

Scalable Solutions

Municity 5 is a software built to grow with you. Whether you decide to start with one department or multiple departments, we have the capabilities to be the complete package for your community. We also continuously upgrade and develop new features based on customer needs and requirements.

Customer Experience

Your positive customer experience and satisfaction are our ultimate goals.  There are no surprises with Municity 5, no nickel and diming, everything is up front. We understand this is an investment in your future, and we are right beside you for the process making sure you have everything you need to take your community management to the next level.

MUNICITY Product integrations

Take your system to the next level of efficient operations. Municity 5 is integrated with other popular software
for code searches, document management and more.

Clients Success Stories

Interested in how some of our current clients are utilizing Municity 5 to enhance their Building Department? Please read/view the testimonials below to see how institutions just like yours took their offices into the 21st century:

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