Registration
FOIA (FOIL) and Automating the Records Request Process
3/31/20261:00pm EDT1 hour
Join us to learn how you can reduce public records processing time (and the associated staff hours) by automating the public records request process using Enterprise Content Management (ECM) and ICC Innovation's unique Crafted Solution for Records Requests.Public records request legislation is an important and fundamental right for the public and promotes government transparency in towns, cities, and counties. However, for the staff that is responsible for complying with this legislation, there is often a cumbersome process to follow, but tight deadlines to meet. This makes it difficult for timely information delivery to the public and creates many wasted staff hours.
In this webinar, we will discuss:
• Common challenges that can be overcome by automating the public records request process
• How electronic forms and workflow automation can expedite the process of responding to records requests
• Best practices, advice, and lessons learned from automating this process