Content Management and Process Automation
Laserfiche
Laserfiche automates processes and securely manages content across your enterprise.
Content Management and Process Automation
Transform your entire organization to a digital work environment by choosing the platform with the tools that allow you to introduce business process automation across your entire enterprise. With Laserfiche, you’ll have a system that is secure and reliable. Your organization will function with greater efficiency, as processes are automated, your existing systems integrated, and users are able to collaborate with digital tools.
Digitize Your Office
Decrease costs, improve services to constituents and enable collaboration.
- A best-in-class document management solution that brings all your documents into a central repository.
- We can convert all your operations unstructured data including paper records to digital.
- Documents and records will be secure and accessible with the right access for each user.
- Information will be searchable, allowing you to save time and be more efficient.
- With almost 25 years as a Laserfiche Solutions provider, CDS is Platinum Certified with Laserfiche Technology providing you with best-in-class solutions and support.
Automate Your Processes
Create digital operations and workflows.
- Streamline your processes by automating repetitive processes to increase accuracy and reduce errors.
- Enable requests to be digitally reviewed and approved. Data is automatically routed, and notifications sent.
- Ensure compliance and reduce risks.
Enable Access
Ensure continuous operations.
- Allow employees and citizens to access critical information and processes remotely.
- Provide robust, digital connections to services and public information.
- Give decision makers the ability to collaborate and analyze data.
- Establish a secure, central repository that is always accessible.
Integrate Your Systems
Share data between Laserfiche and other systems that you use.
- Integrated software solutions optimize operations while the making the right information available at the right time.
- You’ll more rapidly benefit from your Laserfiche system, increase efficiency, and get greater buy-in.
- We’ve programmed Laserfiche integrations with Municity® permit and inspection software, ProjectDox® for electronic plan review, GIS applications, DocuSign® and other electronic signature software, BS&A®, Tyler Munis®, Tyler Energov®, New World®, Microsoft Office®, Microsoft SharePoint®, Microsoft Dynamics®, and many more.
Secure Environment
Powerful Compliance Tools and Programming Practices.
- Industry-leading programming practices and powerful compliance tools enable Laserfiche to provide an incredibly secure environment for your documents and data.
- The records management module is DoD 5015.2-Certified.
- File sharing tools provide options for password protection, expiring URLs, link deactivation, and audit trails.
- Manage proper access and restrict access to sensitive information at the folder, file, or field level.
User Education
Continually Training & Educating Our Users.
- User workshops—in-person and virtually—to help users enhance their skills and improve their operational processes.
- Clients passes to Empower, the annual Laserfiche conference.
- Provide client access to Laserfiche Aspire classes and the Laserfiche online library of on-demand courses.
- Our e-newsletter, The Digital Citizen, connects you to the latest in content management and process automation. We offer clients Laserfiche Aspire online training classes. We also offer training options for an additional cost, such as on-site training or
4 Reasons to Choose ICC Community Development Solutions for Laserfiche®
In-Depth Knowledge
We have in-depth knowledge of government processes and how to automate them. We have developed applications to automate Freedom of Information Requests, Asset Management, Compliance Tracking, Contract Management, Accounts Payable, Human Resources, and much more.
Records Management Expertise
Years of government records management experience working with the published, state schedules and requirements, and have already incorporated the retention schedules and disposition instructions into Laserfiche for many clients. We have more than 450 public sector clients across the U.S. including counties, cities, towns, villages and boroughs.
Experienced Support Staff
With over 20 years’ experience as a configuring Laserfiche Solutions, we are a Platinum Certified solution provider. This credential indicates we possess an in-depth understanding of Electronic Content Management solutions. Our team of over 20 people—from technical architects, project managers, installers, trainers, programmers, helpdesk, and solution account executives—are here to help.
Award-Winning Team
In 2021, we received the Laserfiche Customer’s Choice Award. This award honors the Laserfiche Solution Provider with a high Net Promoter Scores®, which measures customer experience. We are proud to receive this recognition because it is a measure of our client satisfaction and the great customer experience that we provide.
ICC Community Development Solutions:
The Best Laserfiche Solution Provider for Government
Not all Laserfiche Solution Providers are equal.
We are a Platinum Certified Laserfiche Reseller ~ Over 55 Years of Serving Local Governments ~ More than 650 Public Sector Laserfiche Clients ~ Large Support Staff ~ Government Records Management, Automation and Integration Experts ~ Free User Workshops and Webinars ~ And More…
Laserfiche Provided Resources
Laserfiche learning resources will help you accelerate innovation in your organization.